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Shipping, payments and returns Shipping, payments and returns

Payment

We currently have bank transfer and credit card or Paypal account payment possible. The account holder for bank transfers is Kari Kallinen.

    The credit card payments are processed by Paypal. The receiver account is payments[at]photomural.info and the company name is Dreammakers.

Delivery and shipment costs

Your order will be processed immediately after the payment has been received. Order will be dispatched in 1-2 working days. Your order will be sent directly from the manufacturer warehouse located in Rosenheim, Germany, or from our partner warehouse located in Poland.

The shipment costs are regionally different. Please, choose your country in the shopping cart and the price will include shipment costs. Note, that in regard to orders outside EU, you are responsible for paying any Customs duties or VAT that may apply. These charges are not included in our prices and we do not take responsibility for collecting or paying them.

Your scale of charges:

ZONE 1:

Andorra, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain, Greenland, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Monaco, Norway, Netherlands, Poland, Portugal, San Marino, Sweden, Switzerland, Slovakia, Slovenian, Spain, Vatican

Costs: 18 (1st item), + 6 for every additional item(s)

 

ZONE 2:

USA, Canada, Mexico, Albania, Algeria, Armenia, Azerbaijan, Bahrain, Belarus, Bosnia-Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Egypt, Georgia, Gibraltar, Iceland, Iraq, Iran, Israel, Jordan, Kazakhstan, Kuwait, Lebanon, Libya, Lithuania, Malta, Morocco, Macedonia, Oman, Romania, Russia, Saudi Arabia, Syria, Tunisia, Turkey, Ukraine, United Arab Emirates, Yemen

Costs: 34 (1st item), + 6 for every additional item(s)

If your country does not appear in the list, send us an e-mail (sales[at]photomural.info). We will make you an attractive offer of delivery costs.

Returns

In case of return, please consult us (info[at]photomural.info) for specific instructions before sending the merchandise back. Otherwise we cannot guarantee full refund.

In case of damaged package, please MAKE A RECLAMATION IMMEDIATELY IN YOUR LOCAL POST OFFICE. If the package is damaged, DO NOT TAKE IT OUT OF THE POST.

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